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October's Very Own stands behind the quality of our products. If you are not completely satisfied with your purchase, you may return your items for a gift card. Gift card may be used online or in-store.
Returns must meet the following criteria:
-Online returns must be made within 14 days of delivery.
-Items must be in new condition: unworn, unwashed, with all original tags attached.
-Returns that are damaged, worn, or without original tags intact will not be accepted.
-Collaborations and limited releases are final sale.
-Undergarments, bodysuits, and swimwear are final sale.
-We do not accept returns for items not purchased from October's Very Own.
-Once your returned item(s) have been received and verified, a gift card will be issued to the email address used to placed the original order. Please allow 1-3 business days after your return has been received for the gift card to be issued.
-Gift cards will be in the amount paid for product only. Shipping fees are not refundable.
To start a Domestic U.S. return, click here.
You may also bring your items to any of our stores for an exchange or return to gift card.
You will need to show your receipt or proof of purchase.
If you have any questions regarding your return or if you received an incorrect or damaged item, please don’t hesitate to contact us.
October's Very Own stands behind the quality of our products. If you are not completely satisfied with your purchase, you may return your items for a refund to the original method of payment.
Returns must meet the following criteria:
-Online returns must be made within 14 days of delivery.
-Items must be in new condition: unworn, unwashed, with all original tags attached.
-Returns that are damaged, worn, or without original tags intact will not be accepted.
-Collaborations and limited releases are final sale.
-Undergarments, bodysuits, and swimwear are final sale.
-We do not accept returns for items not purchased from October's Very Own.
-Once your returned item(s) have been received and verified, a gift card will be issued to the email address used to placed the original order. Please allow 1-3 business days after your return has been received for the gift card to be issued.
-Gift cards will be in the amount paid for product only. Shipping fees are not refundable.
To start an International Global-e return, please contact us.
If you have any questions regarding your return or if you received an incorrect or damaged item, please don’t hesitate to contact us.
Domestic U.S. returns start here.
If you reside in the U.S., you may also bring your items to any of our stores for an exchange or return to gift card.
International Global-e returns, please contact us.
If you have any questions regarding your return or if you received an incorrect or damaged item, please don’t hesitate to contact us.